Why is My Refrigerator Water Dispenser Not Working?

refrigerator water dispenser image

Is the water dispenser on your refrigerator not dispensing water? If so, you can attempt to solve the problem by yourself or call Sims Appliance Repair for professional refrigerator repair CITY, STATE.

There are several reasons for the water dispenser in a refrigerator to stop working. Again, some of the suggestions are going to sound a bit crazy. However, something as simple as an off switch has been the culprit in some instances. Be sure to inspect the more obvious potential problems prior to moving forward with complicated refrigerator repair. Let’s start to tackle this appliance repair problem and see all of the solutions we can reference for a broken water dispenser on a refrigerator.

The reason for a broken water dispenser is typically an installation issue, a filter issue or frozen water lines:

New Refrigerator Installation Issues

You just installed a brand new refrigerator with a water dispenser, but it is not dispensing water. The water dispenser has to be hooked up to the water line. That could be the cause of the problem.

If the new refrigerator is replacing an old refrigerator that did not include a water dispenser or ice maker, there is a chance that you do not have a water line running to this area of the kitchen. A water line is commonly run from under a house either in a basement or crawl space. You can get this type of water line at nearly any home repair store and they are pretty simple for the average homeowner to install. Usually they have come with a water shut-off valve, which is important so that if you should need to move the refrigerator, you can turn off the water.

If you have an attached water line, is the valve on? The valve handle needs to be lined up with the hose. And, is water running through the pipe that you have used to connect the water line? Obvious and questions, but items that need to be accounted for.

If you removed the doors during installation it is possible the water dispenser may not be plugged in. Check the manual to find the wire harness for the particular refrigerator. Be sure that it’s plugged into the refrigerator.

When the water line is connected, usually there is air in it. So, lifting and lowering the water dispenser control on the refrigerator to get the air out is needed.
Filter Problems

On some of the popular models, there are different filters. These filters might “expire”, become clogged or freeze. All of the filters are based on your style and brand of refrigerator. If your filter is clogged it can cause slow filling or no flowing. It’s suggested that your filter is replaced every 6 months. Changing filters can be difficult. If you run into problems, go online or call us and learn the right method to change a filter.

One suggestion is to fill the filter with water before installation. Typically the water filters take a long time to fill, which might cause you to assume the water dispenser isn’t working. You should read the directions if nothing is working. To be certain it’s not air caught in the water lines, we recommend to depress the dispenser arm for around 5 minutes.

A frozen water tank might also be the reason for the issue as well on some models. If the tank freezes it will leak onto the food bins. Minimal food in the fresh food bins can cause freezing to happen.